Terms and Conditions sl999 — Platform Usage Guidelines

This Terms and Conditions document constitutes a legally binding agreement between you ("Member" or "User") and sl999 ("Platform", "we", "us"), which operates the website sl999.run and all related services.

In this document, the term "Platform" refers to the entire sl999 system, including the website, mobile app, game interface and all supporting services. "Account" means the personal profile you register to access sl999 services. "Balance" refers to the total funds held in your sl999 account at any given time.

These terms apply to all users who access or use the sl999 platform, whether via web browser or mobile app. If you do not agree with any part of these terms, please do not proceed with registration or use of the sl999 platform.

To register and use sl999 services, you must meet the following eligibility requirements:

• You must be 18 years and above at the time of registration. sl999 does not permit any underage individual to use the platform in any capacity.
• You must be a legally competent individual capable of entering into a binding agreement.
• Each individual is only permitted to own one (1) active account at sl999. Holding multiple accounts is a serious violation of these terms.
• You are not restricted or prohibited from using online gambling services under local laws applicable to you.
• You are not acting on behalf of any third party or business entity when using this platform.

Upon registration, you are required to provide truthful, accurate, and complete personal information, including your full name, date of birth, phone number, and active email address. Providing false or misleading information is a violation of these terms and may result in account closure without notice.

Sl999 enforces a rigorous Know Your Customer (KYC) process in line with industry best practices. The KYC process allows us to verify your identity in order to:

• Preventing identity fraud and unauthorized account access.
• Ensuring compliance with anti-money laundering requirements.
• Protecting the financial security of all sl999 platform members.
• Processing withdrawals smoothly and securely.

Documents that may be required during the KYC process include a copy of your national ID or passport, proof of current address and proof of ownership of your payment method. sl999 will process all KYC requests within a reasonable working timeframe.

You are solely responsible for keeping your sl999 account password and login credentials secure. Contact the sl999 support team immediately if you suspect any unauthorized access to your account.

Sl999 accepts deposits via a range of secure and recognised payment methods in Malaysia, including DuitNow, FPX, Online Bank Transfer, and digital wallets such as Touch 'n Go eWallet, GrabPay, and Boost. All deposit transactions are processed through 256-bit SSL encryption to ensure the security of every transaction.

Sl999 does not charge any processing fees for deposits. However, your financial institution may impose its own charges — please check with your financial service provider. All successful deposits are automatically credited to your sl999 account balance and you will receive an in-platform confirmation.

Sl999 members are entitled to withdraw their winnings at any time, subject to the following conditions. Withdrawal requests that meet all requirements will be processed within 5 to 15 minutes on business days.

• The KYC process must be fully completed before the first withdrawal can be made.
• The minimum withdrawal limit is MYR 50 per transaction.
• The withdrawal method used must match the registered deposit method — this is a security measure to prevent fraud.
• If there is an active bonus in your account, the associated wagering requirements (rollover) must be fulfilled first before a withdrawal can be processed.
• Sl999 reserves the right to request additional documents for withdrawals exceeding the specified limit as a compliance measure.

Sl999 offers a variety of bonuses and promotions to members from time to time. Each bonus is subject to specific terms displayed alongside the relevant offer. The general terms applicable to all sl999 bonuses are as follows:

• The welcome bonus is only available to new members who make their first deposit within the specified period.
• Wagering requirements (rollover) must be fulfilled within the stated bonus validity period — expired bonuses cannot be reclaimed.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash — only winnings earned after meeting the wagering requirements may be withdrawn.
• Using more than one account to claim the same bonus is strictly prohibited and will result in the suspension of all associated accounts.
• Sl999 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice.

In the event of a conflict between a specific promotion's terms and these general Terms and Conditions, the more specific promotional terms shall take precedence for the purposes of that promotion.

All games available on the sl999 platform — including slots, live casino, sports betting, fish shooting, and bingo — are operated using licensed software from international providers that employ independently verified RNG systems. This ensures every game outcome is random, fair, and cannot be manipulated by any party.

You acknowledge that all bets confirmed on the sl999 platform are final. sl999 is not liable for any losses arising from:

• Internet connection failure on your end during an active game session
• Unfavorable game outcomes — this is an inherent risk acknowledged at the time of registration.
• Bets placed based on a misunderstanding of the game rules.

In the event of a technical disruption originating from the sl999 system, our team will review the game records and resolve any disputes based on data recorded in the system in a fair manner. sl999's decision in such cases is final.

Use of the sl999 platform is for personal entertainment purposes only. The following activities are strictly prohibited and will result in immediate action, including account closure and balance forfeiture:

• Fraud & Hacking: Any attempt to exploit system bugs, use automated software (bots), or manipulate games through unauthorized means.
• Money Laundering: Using the sl999 platform to transfer funds from illegal activities or using sl999 as a money laundering channel.
• Multiple Account Ownership: Creating or using more than one sl999 account, whether under your own name or another person's.
• Bonus Abuse: Using unauthorized methods to repeatedly claim bonuses or manipulate the promotions system.
• Payment Fraud: Using stolen, counterfeit, or payment methods that do not belong to you for deposits.
• System Disruption: Any attempt to disrupt, damage, or interfere with the functionality of the sl999 system.

You may close your sl999 account at any time by contacting our support team. Before closure, ensure there are no active pending bets and that all bonuses are subject to the applicable withdrawal conditions.

Sl999 reserves the right to suspend or close any member's account in the following situations:

• Violation of any provision within these Terms and Conditions.
• Failure to provide the required KYC verification documents within the specified timeframe
• Activities indicating potential fraud or a security threat to the platform
• Requests from relevant authorities or regulatory bodies.
• At sl999's sole discretion when deemed necessary to protect the integrity of the platform

If your account is closed for reasons other than a terms violation, sl999 will process the withdrawal of any valid remaining balance once the verification process has been completed.

The sl999 platform is provided "as is" and we make every effort to ensure continuous service availability. However, sl999 is not liable for:

• Service disruptions caused by scheduled or unplanned system maintenance
• Indirect losses or damages arising from the use of the platform.
• Failure by third parties such as payment providers or game software providers
• Data loss due to external disruptions beyond sl999's control

Sl999 does not guarantee that the platform will always be free from bugs or technical disruptions. We are committed to resolving any technical issues as quickly as possible and will inform members through official channels when a significant disruption occurs.

Sl999 is committed to protecting the privacy and personal data of all members in accordance with applicable legal requirements in Malaysia. All personal data you provide is collected, processed, and stored in accordance with sl999 Privacy Policy which forms part of this agreement.

Sl999 will not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent. Your data is only shared with parties necessary for platform operations, including payment providers and gaming software providers, who are bound by strict confidentiality agreements.

For more information on how sl999 manages your personal data, your rights, and how to submit data-related requests, please refer to Privacy Policy our detailed policy.

Sl999 reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice. Any material changes will be communicated via email to registered members or through a prominent notice displayed on the sl999 platform before the changes take effect.

Your continued use of the sl999 platform after the effective date of any amendment constitutes acceptance of the revised terms. It is your responsibility to review this Terms and Conditions page periodically to stay informed of the latest terms applicable to you.

If you disagree with any amendment, you have the right to close your sl999 account in accordance with the procedures set out in Section 9 above.